FAIR To the questions

Is it possible to come by train?

You can definitely come by train, to find out more, go to our page Contact & access.

What are the arrival and departure times?

The keys are handed over from 16:00 until 19:30. If you plan to arrive after 19:30, please let us know your time slot so that we can organize your arrival in the best conditions.

When you leave, the keys are returned at 11 am At the latest (13:00 for the brunch option with late departure). It is possible to stroll around the estate outside of arrival and departure times.

What do I have in my bag?

You don't need much, the essentials are in your cabin!

We recommend that you pack in your (small) bag:

- Clothes adapted to the season

- Slippers for maximum comfort

- Of flip flops to access your Nordic bath

- A laptop to capture your wonderful moments

- A swimsuit for the cabins with Nordic bath

Towels, sheets, shower gel, shampoo, coffee and tea are provided.

The date I want is no longer available

More availability on the date you want? Do not hesitate to send us an email at reservation@cabanesdesgrandschenes.com to be on our waiting list.

How to give an overnight stay in the form of a gift voucher?

Go to the GIFT VOUCHERS page, select the gift voucher of your choice and follow the steps. You will be able to receive quickly your gift voucher ready to give and valid for life.

How do I make a reservation?

To make a reservation, go to the “BOOK” button at the top right of your screen then choose a cabin and your dates of stay. Our availability calendar is always up to date. You can also book your stay from the page of each cabin.

What are the payment methods?

When booking on our website, you can choose from:

- Instant and secure payment by bank card

- One payment by Check or vacation vouchers

- One bank transfer (any transfer fees will be at your expense)

- A payment with a gift voucher code.

Payment must be recorded within 15 days of making the reservation.. If this is not the case, the reservation will unfortunately be cancelled.

We ask you to pay for your entire stay before your arrival in order to validate your reservation.

fires

It is not allowed to have barbecues or fires on the estate. It is also Forbidden to use any other flame-burning object than the equipment we provide you with. Thanks in advance for your understanding!

Am I safe?

The estate is a protected wilderness, with animals and insects. The cabins welcome you safely, to make the most of them. In case of emergency, you can contact us 24 hours a day via an on-call number that will be sent to you before your stay.

I am pregnant, can I come to a cabin and enjoy the Nordic bath?

It may not be recommended to access some cabins when you are pregnant. To do this, do not hesitate to contact us so that our team can best advise you. La Bathing in the Nordic baths is unfortunately strongly discouraged for pregnant women due to the temperature of the baths.

What is the temperature of the hot tub?

The temperature of the hot tub is included between 35 and 40°. In fact, the temperature of the baths can vary according to the seasons in order to guarantee you the most comfortable swim.

How do I use the Nordic bath?

The heated Nordic bath works automatically, it will already be hot when you arrive.

Who can't swim in the hot tub?

- Bathing in the Nordic baths is unfortunately strongly discouraged for pregnant women. due to the temperature of the baths.

- Children under 6 : Bathing children in the Nordic bath is under the sole responsibility of their parents or carers. We do not recommend swimming for children under 6 years of age due to the temperature of the hot tubs.

How is hot tub water treated?

Our Nordic baths offered by Altipure are equipped with the innovative Ultra Bio Ozone technology. Thanks to their ecological treatment and filtration system, we do not use no chemical which is better for your health and the environment.

Are animals allowed?

Cabins with stair access can now accommodate a dog with a supplement of €25 per night to be paid on site. The service includes sweets upon arrival and on request: waste bags and loan of bowls and a basket. In case of damage during the stay, additional costs may be deducted from the deposit. Dogs must be kept on a leash throughout the domain and it is forbidden to walk on the areas reserved for golf. For safety reasons, dogs are not allowed on cabins with ladder access (Origin. Promise, Getaway, Impenetrable and Secret). Other animals are not allowed in the huts and on the estate.

How is the bedding?

The double beds measure 160 x 200 cm (23 cm thick) and the single beds are 90 x 190 cm. They are all equipped with pillows and duvets. Bed and bath sheets are provided. Everything is provided for a cozy and comfortable stay!

Are the cabins heated?

One electric heating is available in all cabins. Bring clothes adapted to seasonal temperatures, and slippers!

How do you put luggage in the cabins?

The rope by which we deliver the packed lunches also makes it possible to Assemble your luggage. That's why you need to charge them as little as possible.

Is there a wifi connection?

The cabins are not equipped with wifi. It's time to disconnect and give yourself a moment out of time to escape from your daily routine.

Are the huts close to each other?

All the huts have been designed Without vis a vis from one to the other. A distance of at least 80 meters separates them.

They are located in the heart of a natural, wild and wooded area. When traveling and walking, please respect the calm of the site and the areas dedicated to golf. Upon arrival, we will give you a map showing you the paths and walking trails.

Is it possible to park on the estate?

We have a free parking at the entrance of the domain, on which we invite you to park. Car traffic is not allowed within the grounds of the estate, but your cabin is accessible on foot or by electric cart with our team if necessary.

Is breakfast included?

Breakfast is always included in the rates of our cabins.

Can we bring our own food?

In fact, you can bring a cold meal to enjoy in your cabin. On the other hand, there is nothing on site to heat it up or cook it.

Is there a grocery store on site?

We have a Coucoo store at the reception of the huts. You can find a selection of food (aperitif cakes...) and drinks (beers, wines...) from our local producers, as well as other items (plaids, cosmetics, games...).

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